Privacy Policy
ReplyBuzz • Last updated: March 2026
1. Introduction
ReplyBuzz ("we", "our", or "us") provides an automation platform that helps businesses manage their Google Business Profile by automatically generating review replies and blog posts using artificial intelligence.
This Privacy Policy explains how we collect, use, and protect information when you use the ReplyBuzz service.
By using ReplyBuzz, you agree to the practices described in this Privacy Policy.
2. Information We Collect
ReplyBuzz only collects information necessary to provide automation services.
Account Information
- Name
- Email address
- Google account ID
- Google Business Profile location information
Business Information
When connecting your Google Business Profile we may access:
- Business name
- Business location
- Business description
- Reviews posted on your Google Business Profile
- Google Business posts
This information is used solely to operate automation features.
Technical Data
We may collect limited technical information such as:
- IP address
- Device or browser type
- Usage activity related to the service
This helps maintain security and improve service performance.
3. Google Business Profile Access
ReplyBuzz integrates with the Google Business Profile API.
When you connect your account, ReplyBuzz may access the following permissions:
- Read reviews
- Reply to reviews
- Access business location information
- Publish Google Business posts
These permissions are required for the automation features to function.
ReplyBuzz only performs actions that the user enables.
4. Artificial Intelligence Processing
ReplyBuzz uses AI models to generate automated responses and content.
AI models used include:
- Gemini 1.5 Flash for review replies
- Gemini 1.5 Pro for Google Business posts and business analysis
To generate responses, relevant information such as review text or business description may be sent to AI providers for processing.
This data is used only to generate content requested by the user.
5. Payments
ReplyBuzz does not store or process payment details.
Payments are handled entirely by third-party providers:
- PayPal
- Razorpay
These providers process billing information securely. ReplyBuzz only receives payment confirmation through secure webhooks to activate service features.
6. Data Storage
ReplyBuzz currently stores service-related data using cloud infrastructure including:
- Firebase
- Global cloud infrastructure
This allows the service to operate reliably worldwide.
7. How We Use Information
Collected data is used to:
- Operate automation features
- Generate AI replies and posts
- Connect to Google Business Profile
- Manage subscriptions
- Monitor service performance
- Ensure platform security
ReplyBuzz does not sell personal information to third parties.
8. Data Sharing
Information may be shared only when necessary to operate the service. Examples include:
- AI providers for content generation
- Payment providers for subscription processing
- Cloud infrastructure providers
These partners process data only to deliver the requested service.
9. Service Limits
ReplyBuzz may temporarily stop automation if:
- Usage limits are exceeded
- Google API limits are reached
- Suspicious or abusive activity is detected
This protects service stability and compliance with platform policies.
10. Data Security
We implement technical safeguards to protect user data. However, no internet service can guarantee absolute security.
Users are responsible for maintaining the security of their account credentials.
11. Children's Use
ReplyBuzz does not impose a specific age restriction for using the platform.
However, users are responsible for ensuring they are legally permitted to use online services in their jurisdiction.
12. Changes to This Policy
This Privacy Policy may be updated periodically to reflect improvements or legal requirements.
Updated versions will be posted on this page.
13. Contact
For privacy-related questions or requests, contact: