Terms of Service

ReplyBuzz • Last updated: March 2026

1. Acceptance of Terms

By accessing or using ReplyBuzz, you agree to be bound by these Terms of Service.

If you do not agree, please do not use the platform.

2. About ReplyBuzz

ReplyBuzz provides software tools designed to help businesses manage and improve their Google Business Profile presence.

Features may include:

AI-generated review reply assistance
Google Business Profile post publishing
Profile activity management tools
Business engagement workflows

Features may change, improve, or be removed over time.

3. Eligibility

You must be legally able to enter into a binding agreement and use the service in compliance with applicable laws.

If using ReplyBuzz on behalf of a business, you confirm you have authority to act for that business.

4. Account Access

To use certain features, users may sign in using supported authentication providers such as Google.

By connecting an account, you authorize ReplyBuzz to access approved permissions required to provide requested features.

You may revoke access anytime through your account provider settings.

You are responsible for maintaining account security.

5. User Responsibilities

You agree to:

Provide accurate business information
Use the service lawfully
Comply with Google Business Profile policies and third-party platform rules
Review and approve content where needed
Avoid misuse, spam, or harmful activity

ReplyBuzz does not guarantee rankings, leads, reviews, or business growth.

6. Subscriptions and Payments

ReplyBuzz may offer free or paid subscription plans.

If paid plans are offered:

Pricing will be shown before purchase
Billing may recur based on selected plan
Payments may be processed by third-party providers such as PayPal or Razorpay
We do not store full payment card details

Failure to pay may result in suspension or cancellation of paid features.

7. Refunds

Unless otherwise stated in writing, payments are non-refundable.

Exceptions may be provided at our sole discretion or where required by law.

8. Availability of Service

We aim to provide reliable service but do not guarantee uninterrupted access.

Service may be limited, suspended, or modified due to:

Maintenance
Third-party API changes
Technical issues
Security risks
Abuse prevention

9. Third-Party Services

ReplyBuzz may integrate with services such as Google.

We are not responsible for third-party outages, policy changes, account suspensions, or platform restrictions.

Use of third-party services may also be subject to their own terms.

10. Intellectual Property

All ReplyBuzz branding, software, systems, and content are owned by ReplyBuzz unless otherwise stated.

You may not copy, resell, reverse engineer, or misuse the platform.

11. Limitation of Liability

ReplyBuzz is provided "as is" and "as available."

To the maximum extent permitted by law, ReplyBuzz is not liable for:

Lost profits
Lost data
Business interruption
Search ranking changes
Indirect or consequential damages

Your use of the platform is at your own risk.

12. Termination

We may suspend or terminate access if you:

Violate these Terms
Misuse the platform
Create security or legal risk
Abuse integrations or connected services

You may stop using the service at any time.

13. Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the courts of India.

14. Changes to Terms

We may update these Terms from time to time.

Continued use of ReplyBuzz after updates means acceptance of revised Terms.

15. Contact

For legal or support matters, please contact us through the official website contact form.